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Frequently Asked Questions
Prescription glasses online · Bassol Optic
Choose your frame and customise your single-vision or progressive lenses online. You can upload a photo of your prescription or enter the details manually; before manufacturing, we check that all the necessary information is complete.
Does your prescription look different? That's normal. Below we explain how to identify each field.
Easy from the first step
You don't need to understand everything before you start. The process is designed so you can complete your purchase even if you're unsure about a value on your prescription.
Open a model that offers the prescription lens option.
Upload a photo of your prescription or enter SPH, CYL, AXIS, ADD and PD where applicable.
Choose vision type, brand, index, coating and the available colour options.
We check the necessary information before sending the lenses to production and fitting them.
What do I need to buy?
One of the most common worries is thinking you need perfect information before you can begin. That's not the case.
Upload it during checkout. We'll use it to check your prescription details before manufacturing.
You can fill in your prescription manually. If your PD has decimals and the form doesn't accept them, share the exact value in the notes or with our team; there's no need to round it yourself.
You can proceed and check with us. For progressive lenses we'll also need the ADD value and the corresponding centring measurements before manufacturing.
How to read your prescription
Prescriptions can come in different formats, but the main fields repeat. Look for these abbreviations or their equivalent names.
Indicates the main correction for short-sightedness (–) or long-sightedness (+).
Indicates the amount of astigmatism correction. May also appear as CYL.
Marks the orientation of the astigmatism, usually between 1° and 180°. CYL and AXIS always go together.
Extra power for near vision. A required value on progressive or bifocal prescriptions.
Used to optically centre the lenses in front of your pupils. May appear as a single total value or as one value per eye.
Depending on the prescription format, you may also see OD/OS written this way.
Pupillary distance
Your PD is used to position the optical centre of each lens in front of your eyes. It doesn't always appear printed on the prescription.
Look for “PD”, “pupillary distance” or “interpupillary distance”. It may appear as a single number or as two values, one for each eye.
During checkout you can use a measuring app to get your PD directly. If you prefer, you can also provide a measurement taken previously. For progressive lenses we'll also need the fitting height.
The geometry of a progressive lens requires more precise centring than a single-vision lens.
Progressive lenses
All our prescription glasses can be configured with progressive lenses. For them to work correctly, we need the right centring measurements before manufacturing.
We don't recommend replacing these measurements with a ruler estimate. During checkout you'll be able to use the available measuring app to get your PD and complete the necessary measurements before production.
Choosing your lenses
First decide how you see; then we optimise thickness, coating and technology based on your prescription, your frame and your daily use.
| Decision | What it means | When it makes sense |
|---|---|---|
| Single-vision | A single main correction across the whole lens. | Distance or near vision with a single prescription. |
| Progressive | Combines distance, intermediate and near vision in the same lens. | When your prescription includes ADD and you need several distances. |
| High index | Higher-index material to reduce thickness at certain prescriptions. | Higher prescriptions, or when the goal is a thinner, lighter lens. |
| Anti-reflective coating | Reduces reflections on the surface of the lens. | Daily use, screens, driving and a cleaner look. |
| Photochromic / Transitions | Darkens with UV exposure and clears again indoors. | For anyone who wants a versatile lens between indoors and outdoors. |
| Polarised | Reduces glare reflected off surfaces such as roads or water. | Especially useful for sunglasses and daytime driving. |
Photochromic / Transitions
Photochromic lenses react mainly to UV radiation. A windscreen filters out much of that radiation, so a conventional photochromic lens doesn't activate the same way inside a car.
UV exposure activates the darkening of the lens.
The windscreen reduces the UV radiation needed for the usual activation.
Prescription sunglasses
When a model's product page offers the prescription option, the lenses are made to your prescription and fitted into the frame before shipping.
Exact availability depends on the combination of frame, prescription and lens technology.
Before they reach your hands
Trust doesn't just come from selling a good lens. It comes from checking that the information needed for that lens and that frame is complete.
We check that the prescription contains the fields required for the chosen lens type.
PD is used for optical centring; for progressive lenses, the necessary fitting measurements are also included.
Custom lenses are produced and fitted into the frame before shipping.
Before you buy
These are the doubts that most easily block a purchase when they aren't clear from the start.
Yes. If you don't select prescription lenses, you can buy the frame alone with the corresponding demo or factory lenses.
No. For warranty and quality-control reasons, our lens-fitting service is only carried out on frames purchased from Bassol Optic.
Prism correction shouldn't be assumed to be a standard option. Contact us before buying to confirm feasibility depending on the supplier, prescription and frame.
To issue the invoice we'll need the account holder's national ID/tax ID number. Just the number; there's no need to send a photo of the document.
Lenses are made to order and, as a result, don't follow the return policy of a standard product. Check the conditions that apply to custom-made products and the standard cover for manufacturing defects before buying.
Campaigns change. Always check the banner or the conditions currently in force on the website to confirm dates, amount, and whether the discount applies to the frame, single-vision or progressive lenses.
Frequently asked questions
Your next step
If you already have your prescription, you can start now. If you're missing a measurement or don't know which option to choose, the process doesn't have to stop: we'll help you before manufacturing.
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