Extra 20% off prescription lenses

Fast shipping worldwide

Flexible, interest-free payments via PayPal or Klarna

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+34 93 034 58 39 | Help

Extra 20% off prescription lenses

Fast shipping worldwide

Flexible, interest-free payments via PayPal or Klarna

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Women

Men

Women

Men

Women

Men

Women

Men

Matsuda SS26

Miu Miu SS26

Saint Laurent SS26

Dita SS26

Matsuda SS26

Miu Miu SS26

Saint Laurent SS26

Dita SS26

Polarized

Cycling

Running

Mountain

Polarized

Cycling

Running

Mountain

Trends

Sports Sunglasses

About Us

Iconic Models

LOEWE

MIU MIU

Polarized

Photochromic

Ray-Ban Meta Gen 2

Oakley Meta Vanguard

Oakley Meta HSTN

Gucci GG1680S 004 52 CHF 146.00

Miu Miu MU 52YS 7OE01T 54 CHF 201.00

Saint Laurent SL 557 SHADE 001 53 CHF 172.00

Bottega Veneta BV1273S 003 63 CHF 242.00

Tom Ford FT1022 ROSCO 20E 58 CHF 177.00

CHANEL CH6056 1656/53 54 CHF 239.00

Prada PR B15S 17N70R 51 CHF 212.00

Tiffany TF3104D 617811 56 CHF 189.00

Trends

Sports Sunglasses

About Us

Iconic Models

LOEWE

MIU MIU

Frequently Asked Questions

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Warranties

HOW TO MAKE A WARRANTY?

DEADLINES

If the item has any damage you must inform us before 48h.
For you have 2 years of warranty.

STEPS

If you want to make a return, you have to follow these steps:

You must contact Customer Service by sending an e-mail to info@opticabassol.com explaining the reason for the request. Within 24-48 hours, we will give you an answer.
Fill out our Warranty Form and include it in the package. (Download Link)
Send the package to our warehouse: OPTICA BASSOL. Address: Violant d'Hongria Reina d'Aragó, 71. 08028. Barcelona. Telephone: 93 122 60 35
Use the original packaging to protect the box containing the items to be returned and in no case place the return label directly on the boxes.

WAYS

You can send it yourself to the address provided.
Request a pick up by sending an email to info@opticabassol.com indicating the reason for the warranty, name, address and purchase data.
You can return your order at any of our opticians with all the original material sent.

COSTS

You will have to assume the cost of shipping and possible customs charges.
Processing warranties in our opticians are free of charge.

MANAGEMENT

All warranties are managed and processed by the BASSOL ONLINE team after receipt of the order within 3 to 5 days.
Once we receive and verify the condition of the product, we will proceed to process a new order to the supplier to replace the warranty request.
We will proceed to make a new shipment to the customer(transportation costs and possible customs charges will not be refunded, since the services have been provided).

Optica Bassol reserves the right to refuse warranties communicated after the deadline or products that present conditions other than manufacturing defects.

CUSTOMS - COUNTRIES OUTSIDE THE EUROPEAN UNION

Some countries may have import taxes and customs costs, please check with local authorities. If the shipment of the package incurs customs duties and taxes, these will be borne by the customer.

Please note that Bassol Optic operates from the European Union. If the customer does not want to take charge of customs fees, Bassol Optic will not refund the amount of the order or take charge of the package. It is important to put a correct address and a contact telephone number. P.O. Box is not accepted. In some occasions, the United States Customs Authorities ask their citizens to provide their Social Security number to release the imported merchandise.

What is the warranty period?

All our glasses come with a 2-year warranty against manufacturer's defects from the time of delivery.

What does the warranty cover?

This warranty, coming from the manufacturer, covers manufacturing defects and not possible damages caused by misuse of the product such as: breakage, falls or scratches.

In the case of applying a warranty, transportation or customs charges are not included, they will be assumed by the customer.

For any additional problem, please inform us and we will help you to solve it.

How to apply for a warranty?

In case you need to process a warranty, you should contact Customer Service by sending an e-mail to info@opticabassol.com explaining the reason for the request. Within 24-48 hours, we will give you an answer.

Can I request a replacement without warranty?

You can request any replacement of glasses, lenses or products out of warranty. We will let you know at the time of processing if it is available and the amount of the product.